There’s a system’s failure.

机器系统出毛病了。

There’s a breakdown.

出毛病了。

I’m phoning to complain about the product.

我打电话投诉产品问题。

I’m sorry to hear that. What exactly is the problem?

很抱歉。出什么问题了？

It’s broken./It doesn’t work./It’s faulty.

坏了。/不运行了。/出毛病了。

faulty adj (-ier, -iest) having a fault or faults; imperfect 有缺点的; 有过失的; 不完善的:

* a faulty switch 有毛病的开关

* a faulty argument 有错误的论据.

> faultily adv in a faulty manner 有缺点地; 有过失地; 有错误地.

I think I can do better than that.

　我想我能做得更好。

　What’s the problem?

　什么问题？

The problem is the photocopier isn’t working.

问题是复印机坏了。

Xerox / 'ziэr)ks; `zir.aks/ n (propr 专利名)

1 process for producing photocopies without the use of wet materials （乾式的）影印, 复印:

[attrib 作定语] a Xerox machine （乾式）影印机.

2 photocopy made using this process （乾式影印的）影印件, 复印件:

make/take a couple of Xeroxes of the contract 复制出合同的影印件.

xerox v produce copies of (documents, etc) using the Xerox or a similar process 影印, 复印（文件等）:

Could you xerox this letter please, Paula? 葆拉, 请你把这封信复印一份行吗?

What’s wrong? What exactly is the problem?

怎么回事？哪里出毛病了？

There’s some paper stuck in the machine.

复印机卡纸了。

stick (in sth) be or become fixed in one place and unable to move 卡在某处不能移动: